Contact Us

    You can contact us using the form below. Please make sure to fill in the fields marked with an *.
    After confirming your inquiry, a member of staff will contact you shortly.
    Please take the time to fill in the required information in each field and press the "Send" button.

    Name*

    Email Address*

    Phone number (no hyphens)*

    Company Name

    Department

    Post

    Postal code (no hyphens)

    Address

    Address, apartment name, room number

    Inquiry types (multiple selections possible)*

    Inquiry Content*

    Any personal information, opinions, or questions you send through the above form will be handled in strict accordance with our "Privacy Policy." Furthermore, the contents of your inquiries will be used to respond to you and improve our services, and will not be used for any other purposes.

    Privacy policy

    ■Protection of Personal Information
    We manage personal information provided by our customers through requests and other means. We handle this personal information with the utmost care and strictly prevent it from being shared with third parties so that you can use our services with confidence.

    ■About Personal Information
    Personal information is information about an individual that identifies or can be used to identify a specific individual (address, name, phone number, email address, etc.).

    ■Voluntary nature of personal information
    We may ask customers for personal information to identify and contact them. We may also ask customers for personal demographic information. Customers are not required to answer all questions, but some services may require answers in order to provide the service.

    ■Accuracy of personal information
    We will take all reasonable steps to ensure the accurate storage and handling of personal information provided to us.
    However, the individual supplying the information is responsible for ensuring that the personal information provided is accurate and up to date.

    ■Confirmation of Identity when Changing Personal Information
    When we respond to requests for disclosure, correction, or deletion of personal information, we will confirm the identity of the individual by using personally identifiable information (name, address, telephone number, age, etc.), We are not responsible for any personally identifiable information obtained and presented by anyone other than the person to whom the information pertains.

    ■Non-Disclosure of Personal Information to Third Parties
    Personal information provided by customers will not be disclosed to third parties without the consent of the customer. However, personal information may be disclosed to the minimum extent necessary in the following cases.

    1. In the event that disclosure of personal information is required by legal order or other legal obligation.
    2. When we determine that it is appropriate for our affiliates or agents to respond to your inquiry.
    3. When we outsource work to an outside contractor with whom we have concluded a non-disclosure agreement in advance, such as for campaign or sweepstakes applications.
    4. In other cases where, based on our assessment, it is deemed necessary to protect the interests of a third party.

    Kyoto IKI Co., Ltd.
    Address/1F SOWA Kyoto Station Building, 2-1 Higashikujo Kamigoryocho, Minami-ku, Kyoto City 601-8015
    CEO/Yasunori Matsuda